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Mama2Mama Baby Bank Woolwich logoMama2MamaBaby Bank Woolwich
you're welcome here

Everyone needs a hand sometimes.

You're very welcome here. Here's how we can help your family, step by step.
How it worksFor professionals: make a referral
how it works

Three simple steps

  1. 1

    Speak to a professional you trust

    Your midwife, health visitor, children's centre, food bank, social worker or support group.

  2. 2

    They send us a referral

    They tell us a little about your family and what you need.

  3. 3

    We prepare your pack

    Then we get in touch to arrange a time for you to collect it.

Who we support

  • Families with children aged 0 to 7 living in Greenwich, Bexley and Lewisham
  • Expectant parents
  • Families in an emergency

What we can provide

  • Clothing
  • A safe place for baby to sleep
  • Basic baby equipment
  • Nappies and wipes
  • Toiletries for the whole family
  • Bedtime packs

Hygiene essentials pack: if a family doesn't meet our usual criteria or lives outside our area, we can still provide a hygiene essentials pack, with a month's supply of toiletries for each member of the family, plus nappies and wipes.

Not in our area?

There are lovely baby banks all over the UK. Little Village keeps a helpful map, plus a list of family support resources.

UK baby bank map Family support resources
NHS Healthy Start

Help with food and milk

If you're at least 10 weeks pregnant or have a child under 4, you may be able to get help to buy healthy food, milk and vitamins.

Apply for Healthy Start
for professionals

Make a referral

Please complete our Word referral form and send it from your work email to info@mama2mama.org.uk. We will prepare support and get in touch with the family.

Who can make a referral

We accept referrals from established organisations that support families, including council services, children's centres, NHS services such as midwives and health visitors, schools, nurseries, community groups and faith groups. Staff and volunteers can refer with their manager's agreement, using their work email address. We are not able to accept personal referrals or self referrals.

Who we can help

Every family's situation is different. We may be able to help if a family is facing, for example:

  • Low income
  • No recourse to public funds
  • Temporary accommodation arranged by the council
  • Seeking asylum
  • Homelessness
  • A disabled child or family member
  • Domestic abuse
  • Hardship linked to substance misuse
  • Single parent family
  • Something else (we decide case by case)

We use a "reasonable doubt" approach, so families don't face high barriers to getting help. Please take reasonable steps to understand the family's situation, and if you're unsure whether a family qualifies, email us at info@mama2mama.org.uk and we'll talk it through.

Passing it on

Everything we gift belongs to the family. When a family no longer needs an item, for example a newborn buggy their baby has outgrown, they are very welcome, but never expected, to bring it back so we can gift it to another family. Some families swap it for the next size up.

Before you send a referral

Mama2Mama Baby Essentials (registered charity 1199777), 1A Pett Street, Woolwich, London SE18 5BH, is responsible for your information. Our Data Protection Lead is Zuzana Fratrikova, Founder and CEO.

  • Please tell the family you are referring them, what you will share with us and why, and check they are happy for you to do this.
  • Share only what we need to prepare their support: contact details, the children's ages and sizes, what is needed, and how urgent it is. Please leave out medical, immigration or other sensitive details unless they are essential to the support.
  • Send the completed form from your work email to info@mama2mama.org.uk. Please don't send referrals by WhatsApp, text message or personal email.
  • How we use it: only to prepare and deliver support to the family, and, if ever needed, to keep a child or adult safe under our Safeguarding Policy. Never for marketing or fundraising.
  • Who sees it: only authorised Mama2Mama staff. We share information with other professionals only when it is needed to keep someone safe and the law allows it.
  • How long we keep it: We keep referral details for up to 3 years from our last contact with the family, as set out in our GDPR and Data Protection Policy, and then delete them securely.

Your rights: you can ask to see, correct or delete your information, or object to how we use it, by emailing info@mama2mama.org.uk. We normally reply within one month. If a concern involves our CEO, you can contact our Chair of Trustees, Miroslava Zverbikova, at zverbikovam@yahoo.com. You can also complain to the Information Commissioner's Office at ico.org.uk.

Privacy pageGDPR and Data Protection Policy (PDF)

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